Terms and Conditions and warranties are subject to change at any time.
All orders or contracts are accepted with the understanding that they are subject to Strong Pole’s ability to obtain the necessary raw materials, and all orders or contracts as well as shipments applicable thereto are subject to Strong Pole’s current manufacturing schedules, and government regulations, orders, directives and restrictions that may be in effect from time to time.
Written quotations automatically expire thirty (30) calendar days from the date issued unless otherwise stated on the face of the quotation. Quotes are subject to termination by notice within that period. Quotations are subject to correction in the event of clerical errors. Prices quoted are for specific quantities shown, released for manufacture and shipment at one time to one destination unless otherwise stated. Any change in the quantity of an order and/or split shipments are subject to price revision. Quotations are subject to change in the event complete specifications or requirements are not provided.
Prices are subject to change without notice and orders calling for future shipment will be billed according to the price in effect at the time of shipment, unless otherwise specified.
Prices on the specified products are exclusive of all city, state and federal excise taxes, including without limitation, taxes on manufacture, sales, receipts, gross income, occupation, use and similar taxes. Wherever applicable, any tax or taxes will be added to the invoice as a separate charge to be paid by the Buyer.
If this quotation is accepted and Buyer’s order form is used for the purpose, it is expressly understood and agreed that the terms and conditions herein set forth shall prevail insofar as the same may in any way conflict with the terms and conditions set forth in such order form, and the issuance of such order by Buyer shall be deemed to note Buyer’s assent to the foregoing.
Unless otherwise stated on the face of the quotation, all packaging will be in accordance with Strong Pole’s standard practices for domestic and foreign shipments.
All prices are F.O.B. Strong Pole’s factory locations (Kemp, Texas and/or Toronto, Ontario), unless otherwise stated. Method and route of shipment are at Strong Pole’s discretion, unless the Buyer supplies explicit shipping instructions. When Buyer specifies method of shipment, any additional shipping expense will be charged to Buyer. Shipping charges are not intended to guarantee the delivery at or to destination. Identification of goods to the contract shall occur as each shipment is placed in the hands of the carrier.
Freight Charges are prepaid and added, unless a discrepancy is found during shipping (residential delivery when not disclosed to start with, additional handling charges due to an out of ordinary delivery address, etc). If any additional charges are found and added to the freight bill a subsequent invoice will be generated and payment will need to be made.
Anchor bolts or Anchor Cages shipped in advance of poles will be charged freight.
Please inspect all items before signing for the shipment – Freight carriers are required to wait for you to inspect your complete order for damage. You have a choice with damaged freight, accept and note damage on the delivery bill before signing or refuse shipment completely.
If you do not note damage at time of delivery you are responsible for filling freight claim with carrier.
During the freight claim process you will be requested to provide pictures of the damage, we suggest you take these pictures as soon as possible unless you refuse the delivery.
Deliveries shall be subject to, and contingent upon, strikes, labor difficulties, civil unrest, war, fire, delay or defaults of common carriers, failure or curtailment in Strong Pole’s usual sources of supply, governmental decrees or orders, or without limiting the foregoing, any other delays beyond Strong Pole’s reasonable control, and Strong Poles shall not be liable for any loss or damage arising therefrom. Strong Poles shall have the additional right, in the event of the happening of any of the above contingencies, at its option, to cancel this contract or any part thereof, without any resulting liability. Shipments made within twenty (20) days after specified date of delivery shall constitute a good delivery. Any delivery not in dispute shall be paid for regardless of other controversies relating to other delivered or undelivered merchandise. Each customer must let us know of any discrepancies in their order no later than 14 days after the merchandise is delivered so that we may correct any error. This includes but is not limited to color and quantity of parts and pieces of poles, accessories, anchor baskets, etc. If we are not informed that there is an issue within that two week window than the received order is considered complete and finalized.
An order once placed and accepted by Strong Poles can be canceled only with Strong Pole’s consent and upon terms that will indemnify Strong Poles against loss.
Strong Poles requires payment in full in advance of manufacture or shipment unless other arrangements have been made with Strong Poles. Payment in full is required for the first 6 months of consistent orders for all customers.
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